FAQ

Beta Family is a crowdtesting platform for beta testing iOS and Android applications. You can test apps on real people and get an honest opinion on the user experience. As a tester on Beta Family you can earn money testing new apps.

Beta Family can be used by anyone who wants to test an app. The service is also built for people who want to test new apps: anyone with an iOS or Android device can sign up as a beta tester. Companies using our service range from small independent studios to big international corporations.

Beta Family is the brainchild of DING, a Stockholm based web and app studio. As app developers ourselves, we grew tired of the hassle of finding testers and administrating the testing process. So we brought Beta Family to life, with the goal to make testing easy by connecting companies and testers. Beta Family is today a privately held company, The β Family AB.

A test report from a Beta Family tester costs $19, whatever the number of reports you order. Testers you invite yourself are always free. See Pricing.

The Beta Family community has more than 1 029 000 testers, from more than 150 nationalities around the world.

• The tester follows and fits the requirements in the test information.
• The tester follows the five good testing practices below, as far as possible.
• The tester does not have to share anything on social networks or rate the app, unless that is needed to use the app.

Beta Family always has the final say on whether a report is complete. Testers who don't send in good reports get a bad rating and can ultimately be banned from the service.

• Be mean to the app. Use your imagination and try to force errors. What happens if you turn off wifi during a download? What if you rotate the screen? Can you type letters into a field that expects numbers?
• Describe the expected outcome. If you think you've found a bug, explain what actually happened versus what you thought would happen.
• Try to reproduce. Describe the steps that lead to a bug whenever possible: "When I open the menu and select Settings, the app freezes and crashes without an error message." Developers find this extremely helpful.
• Be honest. Would you use the app in real life? Would you pay for it? What would it take?
• Be constructive, never rude. Even if you don't like the app, describe how it could be better. It's more appreciated, and the way to become a top tester.